Cyber criminals are always on the lookout for businesses that have failed to install security updates or neglected to properly secure their data, but more often than not, the human element of your business can be where malicious actors focus their attacks. Sometimes how malicious actors plan their attacks can be complicated, but an attack can also simply aim to catch an employee off guard with a phishing email that is just convincing enough to click on.
To help reduce human error and train staff, there are plenty of learning platforms available, but what key qualities should you look for in a security learning platform?
Phishing Awareness Training
The security training provided to employees should include phishing awareness training, so they can identify and correctly respond to phishing attempts. According to the Verizon 2021 Data Breach Investigation Report, 36% of data breaches involved a phishing attack in 2020, so preparing your staff to handle them is a crucial part of training. Useful phishing awareness training should not only act like real phishing attacks but also allow test attacks to be sent to employees at different times and mimic a threat they would expect to see in their line of work.
Flexible Employee Training
Your security training should offer flexible schedules to keep your employees up to date on their training while also accommodating their workflows. Being able to set recurring, expected schedules will aid your workforce in staying vigilant with their security skills.
Flexible security training also means the content employees interact with should be engaging and relevant to their jobs. Workers will learn and apply needed skills when they have training material that best suits their needs and learning style. An ideal learning platform could even be used for other business needs like human resource and policy training.
Actionable Training Data
The last feature your security training needs is thorough analytics. Once employees have completed their training or a phishing campaign has come to an end, you will want a detailed breakdown of the data to see general trends in your staff’s performance and identify who needs additional training. This will allow you to focus your training content on the areas it will have the most impact and provide your workers with valuable information.
At the end of the day, malicious actors will use every advantage they have to infiltrate your business, and employees are a common vector of attack. Having your staff trained in cyber security best practices will give your company an edge in preventing a cyberattack because your employees will know what to look for and how to handle suspicious activity they encounter.
If you need further help in deciding how to best deliver security training to your staff, then you can reach out to our team of experts to get the exact tools you need. Here at Robinett Consulting, we pride ourselves on learning the ins and outs of your business and offering custom solutions that allow your business to run smoothly and safely.